Mirzett Evans - CEO/Owner

Mirzett Evans founded Innovative Installers in 1992. Through 1998, he served as the company's vice president and secretary, managing installers, daily workloads and customer relations. In 1998, he became President and is currently responsible for overseeing all business strategy, customer relations and the company's market direction.

With over 21 years of facilities management experience, Evans proves that no job is too large or too complex. His experience spans the spectrum of facilities management to include every aspect of installation, project management, space planning, crew management, bidding, modular furniture expertise, and customer service.

Evans came to Innovative Installers from Wilson Group where he was a site coordinator responsible for scheduling jobs, dispatching manpower and managing scope and bid projects. There, he gained valuable insight on planning and customer relations. Prior to Wilson Office Group, Evans was also an installation manager, a union lead installer, a senior lead installer and project manager for several of the major contract furniture dealerships, where he gained much of his expertise in modular furniture.

Known among his peers for his commitment to customer satisfaction and getting the job done right the first time, Evans demands his staff to be completely pro-active and to fully understand job requirements before beginning a job. "I've learned not to underestimate any situation, to always be prepared and pay close attention to details, especially in customer-related situations," says Evans.

Evans' leadership centers on delivering the basics in facility services: customer satisfaction, quality service and on-time delivery. With this commitment to quality and reliability, Evans surrounds himself with the best personnel to handle complex accounts and maintain customer satisfaction. He sees himself as easy going and enjoys team building. "I like meeting people and bringing just the right team together to coordinate a project and make it successful," says Evans.

During the mid and late ‘90s, business was booming for Innovative Installers. But as the economy changed, Evans saw the company also needed to change. During the downturn, he hired on a CFO, which helped turn the business around. One of Evan's main goals for the company is to provide longevity and job security for his employees.

Born in Mississippi, Evans' family moved to San Francisco when he was nine. He holds an associate's degree in business management and marketing from City College of San Francisco. Dedicated to his family and community, he spends his free time coaching youth football and baseball. His sons, who he also coaches, are his biggest supporters. In addition, he is a hands-on supporter of his community's organizations, including the Hunter Point Boys & Girls Club, Senior Citizen Club and the neighborhood's "Willie Brown Center" in San Francisco.
 

Glenda Heldris - Chief Financial Officer/Owner

Glenda Heldris came out of retirement in 1998 to join her brother, Mirzett Evans at Innovative Installers as chief financial officer responsible for sales, revenue, salaries and financial operation. While her experience spans an impressive 30-year career with IBM, she holds a long-time passion for both interior and exterior design which ultimately led her to joining Innovative Installers. For ten years during her tenure at IBM, Heldris owned and ran an interior design business, part-time, where she enjoyed creating an aesthetic balance between satisfying color combinations and personal design concepts to fit a customer's style.

Heldris began with IBM as a divisional records management administrator and later worked in every area of system and software development in the San Jose, California office. She held several positions including administrative services manager, site facility service manager, product development planning advisor and financial analyst. Her diverse skill set includes project management, operations and budgeting. As IBM's site facilities manager, she managed over $10M in budgets as well as making major product and operation decisions.

Known by her peers to be active and involved, Heldris describes herself as outgoing, yet tenacious when it comes to her profession. Her focus to exceed her goals resonates with the company, her customers and her work. Heldris' determination has helped her overcome many business challenges early on with Innovative Installers, including applying time management and quality procedures that allowed the company to streamline processes and become more efficient.

Like her brother, Heldris believes in being pro-active. Says Heldris, "I've learned you can never be too prepared and that there is always more than one way to get a job done. I also make certain to listen carefully, as you can always learn something new to help you find the answer you've been seeking."

Heldris' main role for Innovative Installers is to grow the business, increase sales and make Innovative Installers a prominent name in the Bay Area facilities industry. Although focused on business growth, she values team happiness and helps employees stay challenged and fulfilled knowing that it will ultimately be evident in the quality of service their customers receive. She adds, "We provide the conditions and environment that allow employees to stay motivated and take pride in the quality of their work. Part of that includes paying competitive salaries and incentive for growth."

Born in Mississippi and later raised in San Francisco, Heldris holds two bachelors' degrees for human resources and information systems from University of San Francisco and Heald's Business College, respectively. She enjoys spending her time with her son and eight grand children and aspires to travel abroad.